Yes, removing the Vidjet watermark on player is possible. It can be done within your Vidjet account (settings tab), by clicking the "Remove watermark" button.
A video view is counted after a minimum of 4 seconds of engagement from a viewer.
Vidjet does not slow down any website. When you upload a video in Vidjet, it is automatically compressed and optimized for a perfect render on your pages.
No, you don't need to compress videos. Our algorithm compresses videos automatically for you, in order not to have impact on your page speed.
Vidjet videos load asynchronously, meaning they start loading once your pages' elements are already loaded. So, there is no tradeoff on your user experience (UX).
Video shoppers convert 2X higher than standard shoppers that don't interact with videos. Product pages with Vidjet videos get an extra 3% to 15% conversion rate, depending on videos.
Yes, Vidjet does support high-quality videos, but will slightly compress them to optimize your website's loading time.
Cancel your subscription right from your Vidjet dashboard, under the settings section. There is no need to contact us, and no strings attached.
Yes, under the "settings" tab of your Vidjet account.
You’ll have access to this information under the settings page, withing your Vidjet account.
Yes. We offer discounts on a case-by-case basis for all current and prospective clients, and even run promotions periodically throughout the year. Just reach out to us with more details about your situation, and we’ll do our best to accommodate!
Vidjet offers two types of integrations: One is between Vidjet and your website, and the other is with Vidjet and a growing number of 3rd party tools and apps. Find more in our knowledge base.
Automatic emails will alert you as you near your monthly limit. Upgrading your account plan is required to maintain uninterrupted video access. Without an upgrade, videos will stop showing until your next billing cycle.
If you've selected a plan during your 7-days trial, you'll be charged at the end of it. If not, you'll have a window of up to two weeks after your free trial finishes to upgrade your account before it is deleted.
Please find a detailed list of our features here.
You can manage everything (delete account, upgrade, downgrade, etc) from the "Settings" section. No need to contact us.
It changes automatically based on internet speed of viewers. It is always optimized to deliver the best viewing experience.
Nope, just basic copy/paste skills to integrate Vidjet to your website or publish embedded videos. Find more in our knowledge base.
No, Vidjet does not offer recording features. Instead, we recommend to record videos with your own devices (mobile phone, camera, etc.) and import them in Vidjet afterwards.
Technically, it is not possiblebecause we need to measure usage relative to our hosting costs. Yet, we have many clients paying a flat monthly rate for a high number of video plays, that they will never exceed so that they do not have to worry about going over the limit. Click here to email us and find a high limit that works for you!
No. There is a 300mb upload limit (usually corresponding to 10-min videos) upon importing a video in Vidjet. We’re happy to provide a custom plan if you need a bigger size limit. Feel free to contact us.
Yes, we do provide an agency portal, allowing agencies to manage subaccounts from a single interface. Agencies can choose to give access to their client to a certain subaccount, or not. People with access to a subaccount will have the same interface as a classic Vidjet customer.
